Expert Marketplace

2020: Year in Review

In 2020, everything changed. The coronavirus tested the resiliency and productivity of organizations across every industry and function. At Catalant, we’re proud to have helped leaders across hundreds of organizations connect with on-demand talent for thousands of projects that helped them navigate 2020 and prepare for a better 2021. Below are some key data points from 2020 that we thought you might find interesting.

Explore the Insights

Key Stats

High-level data points and operating metrics from the Catalant Expert Marketplace.

Biggest Project

$1.9M

supply chain digitization and modernization

Thousands of Projects
in Between

$46,342

average project size (USD)

Smallest Project

$150

market research on new marketing opportunity

Most Resources on
a Project

10

Catalant experts or firms

Average Number of
Resources on a Project

1.3

Catalant experts or firms

Average Project Size (USD) By Project Category

2020 | Year in Review | Catalant Expert Marketplace

Top 5 Project Categories By Average
Project Size (USD)

Supply Chain: $91k

Project & Program Management: $77k

Corporate Strategy: $61k

Operations & Process Improvement: $60k

Technology & Digital: $60k

Top 8 Buyer Types By Average Project Size (USD)

2020 | Year in Review | Catalant Expert Marketplace

Seniority Level of Project Buyers: All Projects

2020 | Year in Review | Catalant Expert Marketplace

In 2020, EPMOs became responsible for shifting the strategy of their organizations and driving resiliency plans. Supply chain leaders worked to digitize and evolve their organizations’ supply chains. Customer Service leaders had to find new ways to reach and manage customers.

Operating Metrics

Project Posted →  Experts Identified

1

days on average

Project Posted →  Proposals in Hand

12

days on average

Project Posted →  Project Started

23

days on average

Net Promoter Score

+54

NPS

Projects Extended

40%

of revenue from project extensions

On-Platform Expertise

97.6%

of projects resourced with experts already in our network

The average professional service NPS is +43. The average tech company NPS is +35. (Source)

On-Site vs. Remote-Friendly Requirements: Percentage of Projects

Yes: Required On-Site

15.7%
2019

-67%

year-over-year decrease

5.2%
2020

No: Not Required On-Site

59.1%
2019

33%

year-over-year increase

78.8%
2020

Sometimes Required On-Site

25.1%
2019

-52%

year-over-year decrease

12.0%
2020

Shifts in Demand Composition (% of USD Generated) By Project Category

2020 | Year in Review | Catalant Expert Marketplace

Greatest Relative Increases in Demand: Supply Chain

3.21%
2019

124%

year-over-year increase

7.20%
2020

Sharpest Relative Declines in Demand: Human Resources

4.12%
2019

-35%

year-over-year decrease

2.68%
2020
[ninja_tables id="22772"]

Shifts in Demand Size (Average Project Size) By Project Category

2020 | Year in Review | Catalant Expert Marketplace

Most Significant Increase in Average Project Size: Supply Chain

$61k
2019

49%

year-over-year increase

$91k
2020

Most Significant Decrease in Average Project Size: R&D

$54k
2019

-26%

year-over-year decrease

$40k
2020
[ninja_tables id="22782"]

Top 5 Customers: Deep Dive

Characteristics of Catalant customers who did the most work and spent the most through our Expert Marketplace.

Average Project Volume Per Customer

52.4

projects

Average Spend Per Customer

$2.96M

US dollars

Most Projects By Industry

Pharmaceuticals

Avg. Project Size: $68k

Consumer Packaged Goods

Avg. Project Size: $61k

Food & Beverage

Avg. Project Size: $52k

Private Equity

Avg. Project Size: $52k

Healthcare

Avg. Project Size: $6k

Top Spenders By Industry

Pharmaceuticals

Project Spend: $4.3M

Consumer Packaged Goods

Food & Beverage

Chemicals

Retail

Top Experts

The Catalant experts and consulting firms whom our customers trusted most in 2020.

Most Requested Skills

2020 | Year in Review | Catalant Expert Marketplace

Top Earners

2020 | Year in Review | Catalant Expert Marketplace

Top Winning Experts

Stefan A.
Recent Stanford MBA Graduate with IB, PE and HF experience

View Profile

Eli D.
Top-tier management consultant, 16+ years experience

View Profile

Sean O.
Specialist in Athlete Work & Private Equity | Ex-BCG | Wharton

View Profile

Jackie L.
Healthcare messaging, content, and go-to-market strategy

View Profile

Gavin P.
Bain Consultant with 5 Years of Experience & HBS MBA

View Profile

Stefan A.
Recent Stanford MBA Graduate with IB, PE and HF experience

View Profile

Eli D.
Top-tier management consultant, 16+ years experience

View Profile

Sean O.
Specialist in Athlete Work & Private Equity | Ex-BCG | Wharton

View Profile

Jackie L.
Healthcare messaging, content, and go-to-market strategy

View Profile

Gavin P.
Bain Consultant with 5 Years of Experience & HBS MBA

View Profile

Covid-19 Impact

Data points on the customers who Catalant helped to fight Covid-19.

Pharma & Biotech Companies
5 of the largest companies developing and delivering Covid-19 therapies

Healthcare Systems
2 of the largest healthcare systems in the world fighting day-to-day

Covid-19 Test Creators
3 of the frontline leaders in Covid-19 testing delivery and innovation

Complimentary eBook

Learn how Anheuser-Busch InBev, Highmark Health and Shell are using on-demand flexible talent to accelerate pivotal work. 

A flexible workforce enables leaders to tap into the skills and resources their organizations need to accomplish a goal at the right time, overcoming barriers like organizational silos, geographic distribution, and skills gaps. Learn how leading organizations are leveraging a flexible workforce to access, allocate, and reallocate the right people to mission-critical work.

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