Co-authored by Pat Petitti of Catalant Technologies and Herminia Ibarra of London Business School, this piece highlights key learnings from enterprises that are bringing important new technologies into their workplace in order to access, engage, and deploy talent. A key finding? “Much like putting a new sofa in the living room makes the rest of the décor look outdated, experimenting with new talent technologies creates an urgency for change in the rest of the organization’s practices.”
At the law firm Allen & Overy, the idea of replacing traditional, annual performance appraisals with a technology-enabled continuous feedback system did not come from human resources. It came from a leader within the practice. Wanting something that encouraged more-frequent conversations between associates and partners, the senior lawyer read about what companies like Adobe were doing and then asked his firm to help him create a new approach. When the new system, Compass, was rolled out to all 44 offices, the fact that it was born of a problem identified by internal staff helped accelerate the tool’s adoption across the firm.
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